ISO 18788:2015 – Security Operations Management System
ISO 18788:2015 specifies the requirements and provides guidance for organizations that conduct or contract security operations. It provides a framework for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a Security Operations Management System.
It enables the constant development of security services, while ensuring customer safety and respect for human rights. The standard demonstrates compliance with laws and regulations, respect for human rights, and the establishment of professional security operations to better meet the needs of customers and stakeholders.
What is ISO 18788:2015?
Framework
Establish, implement, operate, monitor, review, maintain and improve a Security Operations Management System.
Continual development
Constant development of security services while ensuring customer safety.
Human rights
Respect for human rights is built into how security operations are planned and run.
Legal compliance
Demonstrates compliance with laws and regulations and professional security operations.
How it works
TOV America Process
TOV has a unique approach to certification which complies with the requirements for bodies providing audit and certification of management systems.
Enquiry & quote
Tell us about your organisation, scope and sites. We send a clear, fixed quotation.
Application review
We confirm scope, competence and audit time, then agree the audit programme with you.
Stage 1 audit
Documentation review and readiness check of your management system.
Stage 2 audit
On-site audit of how the system is implemented and how effective it is.
Certification decision
An independent reviewer decides on certification and your certificate is issued.
Surveillance audits
Annual audits confirm the system is maintained and keeps improving.
Recertification
A full re-audit in year three renews the certificate for another cycle.
FAQ
Frequently asked questions
Who should consider ISO 18788?+
Organizations that conduct security operations and organizations that contract them, wherever they need to demonstrate professional, lawful and rights-respecting operations.
How long is the certificate valid?+
A management-system certificate is valid for three years, with annual surveillance audits to keep it active and a recertification audit before it expires.
How long does certification take?+
It depends on size and readiness. Once your system is implemented, the Stage 1 and Stage 2 audits and the certification decision typically take a few weeks.
Can several standards be audited together?+
Yes. Standards built on the common Annex SL structure, such as ISO 9001, ISO 14001 and ISO 45001, can be audited together in an integrated audit.
How can my customers verify my certificate?+
Anyone can confirm a certificate with our online certificate search using the company name or certificate number.